Holiday Inn Guatemala - Guatemala City

Primera Avenida 13-22 Zona 10, Guatemala City, Guatemala, 01010show map
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Rooms and Guests
2Guests1room
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Guatemala

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Overview

Located in a tourist area, Holiday Inn Guatemala offers inviting rooms featuring city views. The hotel was renovated in 2011 and consists of 13 floors. It offers complimentary private parking, a vending machine and a tour desk on the premises.

Overlooking Andes Mountains, the venue is conveniently located in the middle of Guatemala City. Guests can also visit Miraflores Museum, which is a 10-minute drive away.

You can enjoy a zoo and restaurants in the hotel's surroundings.

The hotel's convenient location offers to get to La Aurora airport in 10 minutes by car.

Rooms

Rooms at this property have an in-room safe, cable channels and a trouser press. All rooms at the hotel have queen size beds, double beds and twin beds in the bedrooms plus a hairdryer, a rain shower and toiletries in the bathrooms.

Eat & Drink

Buffet breakfast is served daily in the café. You can taste some of international dishes at the outdoor restaurant. You can also savour refreshing drinks at the lobby bar. Serving an array of dishes, Kacao and Applebee's are 150 meters away.

Relax

The accommodation provides a casino, a heated outdoor pool and a rooftop pool for guests. A gym area and a fitness centre as well as lawn tennis and golf ensure active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

The personnel at the hotel speaks English, French, Spanish, Italian.

Year renovated:   2011.  Number of floors:   13.  Number of rooms:   210.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Rooftop pool
  • Casino
  • Sauna

Room view

  • City view
  • Mountain view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-out12:00-13:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
KacaoKacao400 ft2a Avenida
Tre FratelliTre Fratelli500 ft2a Avenida 13-25 Zona 10
KlosterKloster300 ft13 calle 2-75 zona 10
Yi HouYi Hou300 ft7 av. 13-27 zona 9
Fiesta MexicanaFiesta Mexicana400 ft13 Calle Z10 2da Avenida Z10
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National Palace GuatemalaNational Palace Guatemala3.0 mi
Popol Vuh MuseumPopol Vuh Museum4600 ft
Miraflores MuseumMiraflores Museum2.9 mi
La Aurora ZooLa Aurora Zoo3700 ft
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Getting around
Airports
La Aurora (GUA)1.4 mi
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Reviews
8.0
FabulousBased on  124  reviews

Rating by category:

8.4
Location
7.6
Rooms
7.6
Service
  • 6.6
    Good

    Young couple received very rude welcome. Rude staff. Slow. We wanted night of luxury after 12 months backpacking. Not the reception we expected. Better service at a hostel

    Staff. Hidden taxes not shown on Booked.net

  • 6.2
    Good

    Comfortable bed and location

    Noise during construction and not so friendly staff

  • 9.2
    Superb

    There was a $62 dollar charge for having a guest for 2 hours. The pool was out of service.

  • 9.2
    Superb

    Great location

    I was told by the front desk staff that the Mayan museum I went there to see was closed on Sunday but open Monday. The exact opposite was true. So I wasted 2 days for nothing. The pool was closed and my balcony view was of shabby rooftops.

  • 10.0
    Exclusive

    Hotel has a treat location

  • 8.2
    Fabulous

    The location and the staff

    They give me a room in 15 floor

  • 4.6
    Guest rating

    Staff were attentive and pleasant.

    I stayed one night and was bitten by what i assume were bed bugs.

  • 9.6
    Exclusive

    Would be nice if the rooms were sound proof, and for the housekeeping to not be banging on the door at 7:30 am

  • 7.4
    Very good

    I was double charged for my room. When I checked out I paid for my room in full including all incidental charges. Paid in full. I then find out my credit card was charged an additional $243.00 U.S two days before checking out and an additional $243.00 the day before I checked out. I have blocked these charges at my bank and am waiting for an explanation from the Hotel

  • 7.4
    Very good

    Excellent breakfast! It is a safe hotel, which is a consideration in Guatemala City.

    Although the front desk put us in a high-up room, which we had requested because other traveler reviews had noted the hotel's loud music, the room was still not a quiet one because the noise from the downstairs and across the street was very loud.Must have be just awful on lower-floors. Wouldn't have slept if I hadn't had a sleeping tablet.

  • 6.2
    Good

    The pool area was great

    Staff unfriendly, no refrigerator no microwave and no balcony. Can't smoke anywhere except outside the building

  • 8.2
    Fabulous

    The bed was nice. They gave me a balcony and a high level room, which i had asked for

    That at check-in , the frontdesk lady didn't know my reservation was for 2

  • 9.2
    Superb

    The bed was comfortable and the comforter warm in cold weather. Enjoyed the heated pool . The transport to airport was on time and well-managed.

    Breakfast earlier since there were many going to the airport. We had nothing to eat and would have appreciated a snack at least.

  • 7.8
    Fabulous

    Shuttle was efficient and on time.

    Shoe shine guys standing outside of Hotel were annoying.

  • 6.2
    Good

    The friendly staff

    Didn't have hot water, and when you spend over $100 a night, that should be a basic. Nothing was included, breakfast, or even bottled water in room! Much different than other Holiday Inns I have stayed at. Plus not in the best parts of town

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Guatemala

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-out12:00-13:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
La Aurora (GUA)1.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room
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