Holiday Inn Guatemala - Guatemala City

Primera Avenida 13-22 Zona 10, Guatemala City, Guatemala, 01010show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as Best Luxury Hotels in Guatemala

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Overview

Located in a tourist area, Holiday Inn Guatemala offers inviting rooms featuring city views. The venue was renovated in 2011 and consists of 13 floors. It offers complimentary private parking, a vending machine and a tour desk on the premises.

Location

Overlooking Andes Mountains, the hotel is conveniently located in the middle of Guatemala City. Guests can also visit Miraflores Museum, which is a 10-minute drive away.

You can enjoy a zoo and restaurants in the property's surroundings.

The venue's convenient location offers to get to La Aurora airport in 10 minutes by car.

Rooms

Rooms at this hotel have an in-room safe, cable channels and a trouser press. All rooms at the property have queen size beds, double beds and twin beds in the bedrooms plus a hairdryer, a rain shower and toiletries in the bathrooms.

Eat & Drink

Buffet breakfast is served daily in the café. You can taste some of international dishes at the outdoor restaurant. You can also savor refreshing drinks at the lobby bar. Serving an array of dishes, Kacao and Applebee's are 500 feet away.

Leisure

The accommodation provides a casino, a heated outdoor pool and a rooftop pool for guests. A gym area and a fitness center as well as lawn tennis and golf ensure active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

The personnel at the hotel speaks English, French, Spanish, Italian.

Year renovated:   2011.  Number of floors:   13.  Number of rooms:   210.

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Facilities
Wi-Fi
Parking

On-site parking lot

Baggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness studio

Swimming pool

Rooftop pool

Sports & Fitness

  • Fitness center
  • Tennis court
  • Fitness studio

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Stores/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Special diet menus
  • Buffet breakfast

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Rooftop pool
  • Public terrace/Patio
  • Sauna
  • Massage

Room view

  • City view
  • Mountain view

Room features

  • Individual air conditioning
  • Heating
  • In-room safe
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies
  • Direct dial telephone
  • Local calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-out12:00-13:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
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Rooms and availability

Spa King Room
  • Bed options:
    • 1 King-size bed
  • Max occupancy:
    2 persons
  • Mountain view
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
Executive Floor King Room
  • Bed options:
    1 King-size bed
  • Max occupancy:
    3 persons
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
King Suite
  • Bed options:
    1 King-size bed
  • Max occupancy:
    2 persons
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
Suite
  • Bed options:
    2 Double beds
  • Max occupancy:
    3 persons
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
Superior King Suite
  • Bed options:
    1 King-size bed
  • Max occupancy:
    2 persons
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
Superior Suite
  • Bed options:
    2 Double beds
  • Max occupancy:
    2 persons
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
Executive King Room
  • Bed options:
    1 King-size bed
  • Max occupancy:
    2 persons
  • Mountain view
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
Executive Suite
  • Bed options:
    2 Double beds
  • Max occupancy:
    2 persons
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
Guest Room
  • Bed options:
    • 2 Double beds
  • Max occupancy:
    3 persons
  • Mountain view
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
Show 6 more room typesLess
Location
  • Restaurants
  • City landmarks
San MartinSan Martin400 ft13 Calle 2ª Avenida, Zona 10
KacaoKacao400 ft1era Avenida 13-51 Zona 10
Casa ChapinaCasa Chapina100 ft1a. Avenida 13-42
Restaurante De MarioRestaurante De Mario200 ftCalle 0-43 13
Taco BellTaco Bell200 ft1era Avenida 15-71 Zona 10
show map
Getting around
Airports
La Aurora Airport (GUA)1.4 mi
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.0
Greatbased on 97 reviews

Rating by category:

8.4
Location
7.6
Rooms
7.6
Service
  • 6.6
    Nice

    Young couple received very rude welcome. Rude staff. Slow. We wanted night of luxury after 12 months backpacking. Not the reception we expected. Better service at a hostel

    Staff. Hidden taxes not shown on Booked.net

  • 6.2
    Nice

    Comfortable bed and location

    Noise during construction and not so friendly staff

  • 9.2
    Perfect

    There was a $62 dollar charge for having a guest for 2 hours. The pool was out of service.

  • 9.2
    Perfect

    Great location

    I was told by the front desk staff that the Mayan museum I went there to see was closed on Sunday but open Monday. The exact opposite was true. So I wasted 2 days for nothing. The pool was closed and my balcony view was of shabby rooftops.

  • 10.0
    Perfect

    Hotel has a treat location

  • 8.2
    Great

    The location and the staff

    They give me a room in 15 floor

  • 4.6
    Guest rating

    Staff were attentive and pleasant.

    I stayed one night and was bitten by what i assume were bed bugs.

  • 9.6
    Perfect

    Would be nice if the rooms were sound proof, and for the housekeeping to not be banging on the door at 7:30 am

  • 7.4
    Very good

    I was double charged for my room. When I checked out I paid for my room in full including all incidental charges. Paid in full. I then find out my credit card was charged an additional $243.00 U.S two days before checking out and an additional $243.00 the day before I checked out. I have blocked these charges at my bank and am waiting for an explanation from the Hotel

  • 7.4
    Very good

    Excellent breakfast! It is a safe hotel, which is a consideration in Guatemala City.

    Although the front desk put us in a high-up room, which we had requested because other traveler reviews had noted the hotel's loud music, the room was still not a quiet one because the noise from the downstairs and across the street was very loud.Must have be just awful on lower-floors. Wouldn't have slept if I hadn't had a sleeping tablet.

  • 6.2
    Nice

    The pool area was great

    Staff unfriendly, no refrigerator no microwave and no balcony. Can't smoke anywhere except outside the building

  • 8.2
    Great

    The bed was nice. They gave me a balcony and a high level room, which i had asked for

    That at check-in , the frontdesk lady didn't know my reservation was for 2

  • 9.2
    Perfect

    The bed was comfortable and the comforter warm in cold weather. Enjoyed the heated pool . The transport to airport was on time and well-managed.

    Breakfast earlier since there were many going to the airport. We had nothing to eat and would have appreciated a snack at least.

  • 7.8
    Very good

    Shuttle was efficient and on time.

    Shoe shine guys standing outside of Hotel were annoying.

  • 6.2
    Nice

    The friendly staff

    Didn't have hot water, and when you spend over $100 a night, that should be a basic. Nothing was included, breakfast, or even bottled water in room! Much different than other Holiday Inns I have stayed at. Plus not in the best parts of town

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as Best Luxury Hotels in Guatemala

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-out12:00-13:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
+ More- Less
Getting around
Airports
La Aurora Airport (GUA)1.4 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room